Melissa O'Dowd currently serves as the Business Development and Strategy Manager at Verified Credentials, where they utilize their MBA from Baker College to implement strategic initiatives and enhance customer experiences. Previously, they held the position of Business Manager at CredentialCheck and worked as an Operations Manager in both a dental office and a private medical office, demonstrating strong skills in organizational management and team leadership. Their extensive experience includes developing processes, overseeing operations, and optimizing strategies for growth and efficiency in diverse environments.
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