Alan Tolbert is a seasoned telecommunications and contact center leader with over 25 years of experience in managing global engineering environments. Currently serving as the Global Telecom Manager at Verint since 1999, Alan excels in delivering high-performance services while maintaining strong vendor relationships. Previously, Alan worked as a Telecom Manager at MCI Worldcom, where they managed IT Operations and oversaw significant call center transitions. Known for fostering teamwork and developing diverse teams, Alan is committed to achieving strategic business outcomes while promoting a supportive work atmosphere.
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