Andrew Baker

Andrew Baker is an experienced Senior Project Manager at Verint, where responsibilities include closing and delivering significant revenue through optimization software for the back office, a position held since November 2017. Prior to Verint, Andrew worked for eg solutions plc from February 1994 to October 2017, serving in various roles including Managing Director of eg operations management solutions (pty) ltd in South Africa, Head of Client Delivery, and Senior Client Relationship Manager, focusing on engagement and implementation management for international clients. Earlier career experiences include roles at West Midlands Fire Service, EG Consulting Limited, National Home Loans, Lloyds Bank, Waitrose, Birmingham Aviation, American Express Travel Services, and B & J Baker, where Andrew developed a strong foundation in customer service, project management, and client engagement. Andrew holds a DMS in Management Studies from Birmingham City University, completed between 1991 and 1993.