Anna Hankus

Anna Hankus, CCXP, is a seasoned professional in customer success and client analysis, currently serving as a Senior Client Analyst and Customer Success Manager at Verint since November 2019. Prior experience includes roles at Kia Motors UK Ltd from September 2015 to November 2019, where responsibilities encompassed generating incentive programs, managing performance analysis, and facilitating communication with dealers. Previously, Anna held positions as a Data Analyst and Project Management specialist at GVA Property Consultancy and as a Research Assistant at the University of Hertfordshire. Early career experience also includes a role as a Junior Business Reporting Analyst at Lufthansa Global Business Services. Anna holds a Master's degree in Computer Science and Econometrics from Krakow University of Economics and a Bachelor's degree in Information Technology from Middlesex University.