Barry Cress

Barry Cress is a seasoned professional with extensive experience in sales and operations across various industries, currently serving as a Strategic Solutions Consultant at Verint since August 2012. In this role, Barry focuses on leveraging the Workforce Optimization suite of products to enhance customer operations within Contact Centers, Retail, and Financial Branches. Previous positions include Senior Consultant at Sales Benchmark Index, Vice President of Sales and Operations at Professional Network Solutions, and Director roles at both Capital Marketing Group and British Telecom. Notably, Barry achieved significant revenue growth at British Telecom, expanding revenue by $30 million in one year and significantly increasing profitability in North America. Barry's early career includes achievements in international sales at WorldCom and marketing management at Information Builders. Barry holds an MS in Public Communications from Syracuse University and a Bachelor's degree in History and English from the State University of New York at Oswego.