Brad Black is a Product Management Director with over twelve years of experience in creating innovative solutions for large enterprises. Currently, they drive innovation in next-generation experiences across Mobile Apps and AI-powered technologies at Verint. Previously, Brad held roles at Nortel, where they led teams in security solutions and developed network security products, and at Avaya, where they managed a portfolio of Unified Communications and Contact Center Client Applications. Brad's background in IT management, Agile development, and team leadership has enabled them to effectively articulate requirements and enhance customer satisfaction. They are pursuing a BSc in Computer Science from Western University.
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