Deepa B is a Senior Account Manager at Verint, where they have been utilizing their expertise since 2021 to enhance customer satisfaction and drive operational improvements. Previously, they served as an ITSM Technical Services Manager at IBM from 2008 to 2011 and as a Regional Account Executive at DXC Technology from 2011 to 2020. Deepa is a certified ITIL Expert, recognized for their skills in contract management, service level management, and operations management.
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