Ebrima Crookes is a seasoned Solutions Consultant currently working at Verint since April 2022, specializing in digital-first solutions for EMEA customers. Prior experience includes roles at Conversocial, where Ebrima focused on automation solutions for social messaging, and Paragon Customer Communications, assisting with solution identification for clients. Earlier in Ebrima's career, positions included Senior Technical Consultant at Merkle | DBG, responsible for customer engagement technologies, and Product Specialist at Atlantis Healthcare, leading initiatives on patient support programs. Ebrima has a strong background in CRM and technical support from roles at Bausch + Lomb and PeopleSoft/Oracle. Ebrima holds a BSc in Business Information Technology from the University of Westminster and completed a Prince II course through KnowledgeTrain.
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