Emily Donovan currently serves as the Director of Customer 360 at Verint since May 2025. Prior to this role, Emily held multiple positions at 8x8, starting as a Senior Manager in Customer Success & Renewals and subsequently in Customer Renewals from July 2022 to May 2025. Emily's career began at Fuze, where a progression from Business Development Representative to Account Management Team Lead occurred between June 2015 and July 2022. Emily earned a Bachelor of Liberal Arts in English from the University of Massachusetts at Boston, completing the degree in 2015.
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