Ferenc Illés is a Senior VoIP Recording Engineer with extensive experience in IT operations and IP telephony, having worked in multinational environments such as IBM, BT, and Verint. They have provided technical support and engineering for various systems including Cisco, Avaya, and Skype for Business. Ferenc has held leadership roles, overseeing teams and mentoring junior members, and has recently focused on AI development, acquiring certifications in Python programming and AI. Their educational background includes a degree in System Engineering from Forrai IT Academy.
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