Ian Beaver is the Chief Data Scientist at Verint, where they lead a team focused on enhancing human productivity in contact centers through automation and Conversational AI. They have served as an associate editor and columnist for AAAI AI Magazine since 2021 and previously held various research and managerial roles at Verint and its predecessor, Verint Next IT. Ian also owns Blue Heron Engineering LLC, providing AI and ML consulting to businesses. Their education includes a PhD in Computer Science from The University of New Mexico and multiple degrees from Eastern Washington University and Columbia Basin College.
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