Jarred Armstrong is an experienced professional specializing in data analytics and customer experience optimization. With a career spanning over a decade, Jarred has held various roles, including CX & Automation Business Analyst at Acquire.AI, Speech Analytics Specialist at Deloitte Australia, and currently serves as a Senior Consultant – Data & Insights at Verint. Expertise includes the design and delivery of Speech Analytics and Voice of Customer programs, as well as developing Business Intelligence solutions utilizing Power BI, SQL, and cloud data platforms, aimed at enhancing data-driven decision-making for organizations. Prior experience also includes roles in learning and development, helpdesk support, and data management.
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