Jennifer Long is an experienced content developer with a diverse background in technical writing and communication. Currently serving as a Content Developer at Verint since March 2022, Jennifer has previously held senior content development roles at Genetec and Verint Video Solutions, where responsibilities included producing and updating software documentation, maintaining DITA XML and MS Word templates, and performing UX/UI reviews. Jennifer's earlier experience encompasses freelance writing and editing, project management for corporate websites, and marketing communications at SR Telecom, where technical documents and marketing materials were crafted. Jennifer holds a Bachelor of Arts degree in English Literature from Concordia University.
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