John Chmaj is currently a Senior Practice Director and Chief KM Strategist at Verint, where they focus on developing collaborative, knowledge-rich environments to enhance learning and foster relationships. Previously, they held the position of Chief KM Strategist at KANA from 2006 to 2011 and served as the Director of Business Web Solutions at Kanisa from 2000 to 2005. John earned a Bachelor of Music in Jazz Composition/Arranging from Berklee College of Music and a Master of Music in Theoretical Studies from the New England Conservatory of Music. Their expertise includes KM strategy development, knowledge architecture, and organizational design.
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