Lance Rait Richardson

Lance Rait Richardson is an accomplished professional with extensive experience in the banking and analytics sectors, currently serving as Solution Principal for Branch Workforce Solutions at Verint since February 2020. With a strong background in client management and strategic consulting, Lance has held various leadership roles at Verint, including Director of Implementation & Strategic Services and Director of Client Management, focusing on driving productivity and efficiency in retail banking. Prior to this, Lance was a Client Services Principal at Novantas, overseeing project engagements and client satisfaction strategies. Lance's career also includes significant contributions at Verint in managed services, training, and support, as well as roles at TD Bank USA and Wright Express, enhancing workforce management and operational efficiency. Educational background includes studies at Hofstra University and Clark University, along with foundational experiences from Lawrence Academy and Rangeley High School.