Luke Smith has over 20 years of experience in the hospitality and technology sectors, primarily focusing on product management, project management, and revenue optimization. Currently, at Verint since 2016, Luke has held multiple roles including Product Manager and Scrum Master. Prior experience includes leading Customer Service at Triple E Technologies, managing Air Department operations at People to People Ambassador Programs, and enhancing revenue strategies for over 140 independent hotels at TravelCLICK. Additionally, Luke has managed reservations and revenue for The Davenport Hotel and Tower, contributing to revenue maximization and software system upgrades. Educational qualifications include a Bachelor’s Degree in Business Administration and Management from Whitworth University and an Associate’s Degree from Azusa Pacific University.
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