Michelle Porter is currently an Account Director at Verint-Systems, where they leverage their strengths in identifying and implementing strategic opportunities to improve client relationships. Previously, they worked as a Client Performance Manager at The Sigma Financial Group, managing a multi-site BPO collections team and ensuring that KPIs were met or exceeded. Michelle's extensive experience also includes roles in telesales, administration, and operational management across various organizations, demonstrating a strong track record in performance enhancement and customer satisfaction. They hold an I.L.M Certificate in First Line Management from Cannock Chase Technical College.
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