Mike Moore

Mike Moore is a seasoned product leader currently serving as Global VP of Product Management - Workforce Engagement at Verint, where they oversee forecasting, planning, and employee scheduling solutions. Their career began in 1999 at TTEC, where they quickly advanced from a Call Center Customer Service Representative to Call Center Operations Manager, laying a foundation in customer service and leadership. Over the years, Mike has held various product management roles at companies such as Intuit, AWS, and TTEC, where they demonstrated a strong ability to drive product innovation and strategic partnerships. Mike's diverse experience spans multiple industries, contributing to a robust skill set in product discovery, requirement gathering, and lifecycle management.