Mike Pultz is the founder of Generator Labs and currently serves as a Senior Director at Verint, where they work to integrate Fonolo call-back technology into the Verint platform. From 2007 to 2024, they held the position of CTO and Chief Technical Architect at Fonolo, enhancing call center interactions by developing a cloud-based solution that eliminates hold times. Their extensive experience includes roles as a Senior Software Engineer at Keynote Systems and Director of Network Operations at Uniserve Communications, alongside various independent contracting positions from 2004 to 2007. Additionally, Pultz was an Advisor at Innovorg from 2017 to 2022 and held the role of VP of Technology at Streamcheck from 2000 to 2003.
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