Neil Cox is an experienced enterprise account manager currently working at Verint, focusing on enhancing customer experiences and managing associate activities for leading retail brands. Previously, Neil held the position of enterprise account manager at Qudini Ltd, addressing queuing and appointment scheduling challenges during the pandemic. Neil has also served as UK sales manager at Banner Stakes, co-founded QM Technology to improve organizational efficiency, and held various account management roles at Eptica and Qmatic, where innovative solutions and customer experience initiatives were prioritized across multiple sectors. Neil possesses a solid background in customer journey management and digital signage, complemented by extensive industry experience since 2000.
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