Phil Beech

Phil Beech is a seasoned professional with extensive experience in customer account management and operational leadership. Currently serving as the Senior Customer Account Director at Verint since May 2011, Phil specializes in guiding leadership teams in making strategic technology investment decisions that enhance customer engagement, employee satisfaction, and operational efficiency across various sectors including Central Government, Healthcare, and Financial Services. Prior to Verint, Phil held key positions at Universal Payment Gateway, Payment Card Technologies Ltd, and Alliance and Leicester, where responsibilities included operational management, service delivery improvement, and project management within the financial services industry. Phil's educational background includes business studies from Park Lane Business College and Bradford & Ilkley Community College, reinforcing a solid foundation in management.