Rafael A. is an experienced Quality Assurance Manager currently working at Verint, with a strong background in the information technology and services industry. They previously held roles as a Senior Quality Assurance at Switchlab and as a Software Test Engineer at Sword Ciboodle. Rafael also served as a Quality Assurance Team Leader at Sword Ciboodle before advancing to their current position. They obtained a Master’s degree in Information Technology from Universitas Atma Jaya Yogyakarta and a degree in Mechanical Engineering from Universitas Sanata Dharma Yogyakarta.
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