Raghava Rao is a seasoned engineering leader with extensive experience in delivering enterprise-wide mission-critical projects. Currently serving as Sr. Director of CX Automation Engineering at Verint, Raghava focuses on creating high-quality customer experiences through innovative technology solutions. Prior roles include leading engineering quality teams at Cogito Corp and directing engineering services at Navis, where they implemented continuous improvement techniques. Raghava holds advanced degrees in Computer Science and Engineering, along with certifications in Strategic Decision and Risk Management from Stanford University and Executive Leadership from the University of Notre Dame.
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