Stephen Breslin is a seasoned professional with extensive experience in project management and consultancy within the technology and banking sectors. Currently, as a Project Manager and Application Consultant at Verint Systems since October 2014, Stephen delivers consultancy services that encompass training, business discovery, user design, and operational assessments. Prior to this, Stephen served in various capacities at HSBC from January 2006 to October 2014, including Country GSU Lead, Operations Manager for a Contact Centre, and Customer Experience and Relationship Manager, overseeing service quality and performance across multiple locations. Stephen also has a background in team leadership and training, holding a Certificate IV in Training and Assessment from Plenty Training.
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