Tracey Huff is an experienced Solutions Consultant at Verint since November 2020, specializing in cloud contact center solutions. Previously, Tracey held positions as a Contact Center Cloud Solutions Sales Executive at Atos, and Principal Business Consultant for Workforce Optimization at LiveVox. Tracey founded Virtocity.com, delivering flexible Call Center Technology and comprehensive Contact Center Services. Tracey also served as National Sales Director at ICS, and held various roles at NICE Systems, AAA Auto Club South, WellCare, The Coca-Cola Company, and SBC Telecom, gaining expertise in workforce optimization, sales, and contact center operations. Tracey earned a Bachelor of Arts in Mass Communications with a minor in Business and Political Science from the University of South Florida.
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