Shelly Shultz is an accomplished NOC Manager at Verisign since April 2017, with prior experience as NOC Supervisor at Time Warner Cable from May 2009 to March 2017, and extensive roles at Sprint from May 2001 to May 2009, including WIFI Team Lead and Network Operations Specialist II and I. At Verisign, Shelly oversees technician schedules, incident management, and career progression for individual contributors while also facilitating various training initiatives. During time at Time Warner Cable, Shelly developed best practices and technical documentation, led the transition from Network to Systems, and served as an Incident Management Coach. Prior experience at Sprint included testing new Cisco routers and switches, managing 4G WiMAX installations, and providing Tier II support for the Frame Relay product.
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