Doug Townsend

Doug Townsend, CSPO, AINS, AIS, has extensive experience in product management and innovation within the insurance industry, currently serving as Director of Product Management at Verisk since May 2015. Townsend's role involves leading the development of workflow management and anti-fraud solutions, including a SaaS investigation case management tool. Previously held positions at Verisk include Senior Product Innovation Manager and Senior Product Innovation Analyst, where responsibilities encompassed product ownership and overseeing development activities for key products. Prior experiences at G4S Compliance and Investigations, Management Computer Systems, and IFA Insurance Company contributed to a strong background in claims investigation, technical support, and client relations. Townsend holds a Bachelor of Science in Criminal Justice from Marist University.