Frank C. is an experienced IT professional specializing in technical support and service management. Currently serving as the Manager of Technical Support Services at Verisk since February 2014, Frank leads global Tier 1 and Tier 2 IT support operations for over 7,500 users. Previously, Frank has held positions such as Manager of Global Workforce Support at Verisk, Technical Lead at Power Consulting Group, Google Apps Deployment Specialist at LTech, and Technical Support Engineer at Technical Adventures. With a substantial background at Scholastic, where Frank progressed from Senior Desktop Support Technician to Supervisor of IT Customer Care over nearly 17 years, a strong commitment to customer service and operational excellence is evident throughout Frank's career.
This person is not in any teams
This person is not in any offices