Camilo Bertin has a diverse work experience spanning various roles and responsibilities. Camilo started their career as an Analyst Trainee at IBM in 2003, where they gained experience in customer service and quality measurement. Camilo then joined ING, where they worked as a Segment Manager, designing customer segmentation models and supporting product development and business strategies. At ING, they also served as a Jefe Internet, responsible for developing non-traditional media channels and implementing websites for corporate clients.
In 2007, Camilo joined Banchile Inversiones as a Jefe Medios Remotos, where they established and managed the company's internet and remote media strategy. Camilo later became the Digital Deputy Manager, focusing on digital strategy and customer acquisition. Camilo also served as the Customer Experience Deputy Manager, defining value propositions and enhancing customer satisfaction.
Moving on to Verisure Chile in 2015, Camilo worked as a Marketing Director. Camilo was responsible for meeting customer acquisition targets through marketing actions. Camilo achieved significant results by reformulating prospecting strategies and establishing partnerships with target companies.
In 2017, Camilo joined Verisure, where they initially served as a Marketing Director, overseeing marketing strategies and driving customer engagement. Camilo then transitioned to the role of Director Sales Strategy, contributing to the company's sales growth and performance.
Throughout their career, Camilo has consistently demonstrated their expertise in marketing, digital strategy, customer experience, and sales.
Camilo Bertin's education history includes a Master in Business Administration (MBA) from Universidad Adolfo Ibáñez. Camilo completed this program in both 2010 and 2011, with a focus on Business and a specialization in Economy, culture, and business in China. Additionally, they have a Diploma in Gestión del Valor del Cliente: Marketing relacional y CRM from Pontificia Universidad Católica de Chile, completed in 2004. In the same year, they also completed a course in sales techniques and commercial methodology at ING Chile. Furthermore, they obtained a Diploma in Gestión y Desarrollo de un Programa de Calidad de Servicio from Universidad de Chile in 2004. Lastly, they have a degree from Pontificia Universidad Católica de Chile, obtained between 1998 and 2002, though the specific field of study is not provided.
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