Cynthia Rojas

Service Manager GGCC

Cynthia Rojas has a diverse background in the travel and customer service industries, beginning with a position as Ejecutiva de atención premium at LAN Airlines, specializing in managing reservations and assisting LANPASS members from July 2010 to November 2012. Following this, Cynthia served in various roles including Supervisora Dpto. Vuelos y Hotel at Atrapalo.cl, where responsibilities included overseeing agent schedules and addressing formal complaints. Cynthia held multiple positions related to the Bank Settlement Plan (BSP) for IATA, initially as Responsable BSP Chile and later as Regional BSP Manager, handling BSP operations across Chile, Colombia, and Peru. Currently, Cynthia works as Service Manager GGCC at Verisure, focusing on the management of large accounts and ensuring excellent customer service. In addition, Cynthia serves as BSP Manager at Joker Travel, providing analysis and control of air product offerings. Educationally, Cynthia has completed a diploma in Finance and Management Control, a diploma in Business Administration, and holds a technical degree in Tourism Services.

Location

Chile

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