Laura Saari

Laura Saari serves as the Customer Service & Customer Experience Manager at Verisure, where responsibilities include managing and coordinating the customer service team to ensure high-quality service and defining excellent customer experiences for Verisure Finland. Prior experience includes over a decade at Osuuskauppa Arina, where roles spanned Sales Manager, Financial Service Specialist, and Sales Associate, with a focus on customer experience management and operational efficiency. Laura's early career includes trainee positions as an Executive Assistant at the City of Kemi and Lapland University of Applied Sciences. Academic qualifications include a Master of Business Administration in International Business Management, a vocational examination in Finance, and a Bachelor of Business Administration in International Business and Marketing Management, complemented by a Baccalaureate from Kemi lyseo gymnasium.