Renata F.

Renata F. is the Head of Commercial Operations at Verisure, where they have led initiatives to enhance commercial performance and operational efficiency. With a robust background in leadership within contact centers, they have driven their team to consistently exceed goals while focusing on innovation and continuous improvement. Previously, Renata managed sales operations at TMKT from 2005 to 2012, where they played a key role in developing strategies that significantly boosted sales volume. They also served as the Telemarketing Coordinator at Claro Brasil from 2012 to 2014, overseeing sales teams and ensuring the achievement of established performance metrics. Renata holds a degree in Business Administration from Universidade Paulista, earned between 2008 and 2012.