Michael B.

Michael B. is a seasoned professional with extensive experience in customer experience management and digital sales. Currently serving as the Customer Experience Team Manager at Veritiv Corporation, Michael B. leads a team dedicated to supporting clients in the janitorial supply sector through effective order management and issue resolution. Prior to this role, positions at Avocado Green Brands included Manager and Assistant Manager of Digital Experience, where Michael B. spearheaded digital sales initiatives and developed high-performing teams. Michael B.'s background also includes significant expertise in customer care from a role at 1-800-DENTIST and various positions in ministry and customer service throughout earlier career stages. Academic credentials include a BA in Music from Pepperdine University and a Certificate in Audio Engineering from The Recording Connection.