Mike Ray possesses extensive experience in customer service and training across multiple industries. Currently serving as a Customer Service Professional I at Veritiv Corporation since June 2018 and a Contractor at House Finch Real Estate, Ray previously held roles at Pilot Catastrophe Systems as a Supervisor/Trainer, where significant contributions included training new call center representatives and developing training curriculum. Earlier, Ray worked at Masco Cabinetry as a Trainer/Dispatcher/Logistics Scheduler, successfully implementing policies that reduced cabinet reorders by 75%. Ray also has a strong background in youth ministry, having developed various programs and mentored youth ministers at Catholic Charities. As a Corporate Projects Manager for the Make-A-Wish Foundation, Ray expanded the volunteer base significantly. Ray holds a Bachelor of Science in Education from Kent State University.
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