Katie Gray is an experienced Customer Success Manager with a robust background in account management and client relations. At Snagajob, Katie advanced from Customer Success Intern to Senior Agency Account Manager, overseeing a $46 million annual book of business and contributing to significant upsell revenue. Notably, Katie developed a white label process that streamlined operations and supported a major retailer during a period of unprecedented recruitment growth. Currently serving as Customer Success Manager II at Veritone, Katie continues to leverage expertise in customer success strategies, building on a solid foundation established during studies in Communication and Media Studies and Political Science at Christopher Newport University.
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