Mitch Vinet

Mitch Vinet is a seasoned operations and customer experience professional with extensive experience across various leadership roles in the customer care sector. Currently serving as Senior Manager of Operations at veritree since July 2023, Mitch has held previous positions including Manager of Partnerships and Strategic Partnership Manager. Prior to veritree, Mitch worked at tentree as Customer Care Manager, where responsibilities included managing team operations and driving customer satisfaction initiatives. Other roles include Customer Service Resolution Specialist at Arc'teryx Equipment, Client Experience Manager at AvenueHQ, and Customer Consultant Team Lead at BuildDirect Technologies, among others. Mitch holds an MBA and a Graduate Diploma in Business Administration from the Beedie School of Business at Simon Fraser University, as well as a Diploma in Contemporary Music and Technology from Selkirk College.