Brian Eckroad is an experienced professional in the telecommunications industry, currently serving as Sr Manager - Network and Unified Communications at Verizon Wireless since January 2009. Prior to this role, Brian held the position of Manager - Call Center Technology at Alltel from July 2000 to January 2009, where responsibilities included managing call center ACD systems and telephony peripherals in an enterprise environment. Earlier in Brian's career, from September 1995 to July 2000, Brian worked as Supervisor - Resource Management at GTE Wireless, overseeing a call center workforce management team. Brian holds a BA in Political Science from Kent State University, completed in 1993.
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