Chris Evers

Chris Evers, MBA, has extensive experience in workforce planning and analysis within the telecommunications industry, particularly at Verizon and Verizon Wireless. Beginning as a Customer Service representative, Chris progressed through various roles including Technical Support, Consultant, and Manager, ultimately attaining the position of Associate Director, where responsibilities involve leading a team focused on queue management and data analytics. Chris has demonstrated expertise in operational compliance projects, data reporting, and analytical forecasting, with a strong emphasis on improving call center efficiencies and financial performance. Educational credentials include a Bachelor of Science in Business Administration and Management from Winthrop University, an MBA from Strayer University, and a Master's degree in Business Intelligence and Data Analytics from Saint Mary's University of Minnesota, both with a perfect GPA of 4.0.