David Jackman is an agile customer service leader specializing in call center operations, vendor management, and learning & development. With extensive experience at Verizon, David managed customer service operations, training programs, and large-scale strategic initiatives from 2012 to 2024. Prior to that, David held various supervisory roles at Verizon Wireless, focusing on customer service, finance operations, and resource management from 2003 to 2008. David holds a Master’s of Science in Business Continuity and a Graduate Certificate in Adult and Continuing Education from Norwich University, along with a Bachelor's in Business Administration from Faulkner University.
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