John Devanney

John Devanney is a seasoned leader in experience management and design with a career spanning over two decades in the technology and consumer sectors. Currently serving as the Head of Experience Management and Head of CX & Digital at Verizon Value Brands since February 2023, John is responsible for transforming digital experiences across multiple brands, including StraightTalk and Verizon Prepaid. Prior experience includes serving as the Chief Experience Officer at Visible, focusing on improving customer experience in the digital wireless space, and executive roles at Verizon, where John led consumer product experience design and retail experience initiatives. Earlier career highlights include managing product design at Moment, directing user experience at Sapient for clients like General Motors and Vodafone, and contributing to product design at Fitch for notable brands such as JBL and GE. John holds a Bachelor of Science degree in Industrial Design from the University of Cincinnati.