John Lyons serves as the Senior Director of Innovation at Verizon, where responsibilities include leading complex business initiatives to enhance revenue and reduce expenses on an international scale. In previous roles at Verizon, Lyons has driven customer experience improvements, managed large teams of vendor agents, and achieved significant operational excellence in call center operations. Notably, Lyons received the 2016 Presidents Award for exceptional performance and has been recognized with the Verizon Credo Award in 2013. Prior to Verizon, Lyons was the CEO of Spiderplow International, successfully raising capital for pipeline operations in North America and driving substantial annual revenues while implementing environmentally friendly initiatives and fostering a strong corporate culture.
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