Lance Olson is an accomplished business intelligence professional currently serving as the Associate Director for Business Intelligence Professional Services at Verizon since August 2023, leading a team that supports a cloud-based analytics platform for contact center operations. Prior experience includes roles as a Software Engineer at Quintrex Data Systems and Rockwell Collins, where responsibilities encompassed product design, software development tool support, and software process creation. Lance held the position of Sr. Manager in Professional Services - Data Analytics at Verizon from August 1999 to August 2015. Educational credentials include a Master's in Business Administration and a Master's of Science in Cyber/Computer Forensics and Counterterrorism, both with a 4.0 GPA, from St. Ambrose University and Bellevue University, respectively, as well as a Bachelor's degree in Computer Science and Mathematics from Buena Vista University.
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