Peter Higgins is a seasoned professional with extensive leadership experience in customer service and field operations. Currently serving as a Senior Manager at Verizon, they lead the Dealer Channel Team, focusing on operational improvements and team development. Previously, Peter held various roles at Verizon, including Senior Analyst and Supervisor positions, where they effectively influenced customer experience and managed complex workflows. Peter also served in the United States Army Reserve, achieving multiple military promotions and earning commendations for outstanding service. They hold a Bachelor of Business Administration from Hofstra University and a Master of Business Administration focused on Human Resource Management from Strayer University.
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