Thomas O. has over 15 years of experience in wireless and B2B technology, specializing in client success and operational strategies. Currently serving as a Senior Account Manager at Verizon, Thomas supports mid-market and enterprise clients in optimizing their wireless business solutions. Previously, they held roles at AT&T and T-Mobile, where they managed large portfolios, drove client adoption of innovative technologies, and collaborated across departments to enhance service delivery. Thomas is focused on implementing effective onboarding and engagement strategies that improve customer satisfaction. They studied Liberal Arts and Sciences at the Borough of Manhattan Community College.
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