Waheed Syed is an experienced technology professional with a Bachelor of Science in Computer Science from Boston University. Waheed's career spans roles in various organizations, with key positions including Senior Infrastructure Engineer at Verndale and Site Reliability Engineer at CloudFit Software, where responsibilities included supporting Azure cloud environments and managing service level agreements in ServiceNow. At Tufts Health Plan, Waheed served as Application Administrator II, overseeing vendor relationships and production support for the HealthRules Payor application. Prior experience includes positions at Centiro Solutions as an Application Specialist and Cigital, Inc. as a Product Support Engineer, showcasing a strong background in technical troubleshooting, software implementation, and quality assurance. Additional roles in customer service and IT support further highlight Waheed's diverse skill set in technology and client management.
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