Usama Bilal

Senior Technical Support Engineer – (pki Security & Cloud Admin) at Versasec

Usama Bilal has a diverse range of work experience. Usama most recently worked at Versasec as a Senior Support Engineer-Security starting in September 2021. Prior to that, they were an Active Directory Specialist at Link Group from February 2020 to August 2021. In this role, they maintained and administered Active Directory across multiple sites and implemented changes to support Active Directory and associated services. Usama also designed and troubleshooted issues related to Access Control and provided RBAC as per the requirements on DFS.

Previously, Usama worked at ISDM Solutions Ltd as an IT Systems Engineer from August 2018 to February 2020. In this role, they worked with management and other departments to implement a successful IT plan, assisted in its implementation and trained the individuals who needed to use it. Usama also established guidelines for evaluating IT systems and assisted in budgeting for IT expenses.

Before that, Usama worked at KCOM as a Customer Provisioning Coordinator from November 2015 to July 2018. Usama designed network circuit designs for customers and processed customer orders by following provisioning processes. Usama ensured timely provision and delivery of complex orders.

Usama also worked at Mullaco Ltd as an IT/Operations Support Administrator from December 2011 to November 2015. In this role, they provided desktop, server, Active Directory, online, and EPoS support across the business. Usama also managed inbound supply chain and international suppliers.

Additionally, Usama volunteered at Aswat Bathroom in October to December 2011 as a Voluntary Operational Support. Usama worked closely with the MD/Owner to develop operational processes and systems for the business. Usama gained exposure to various aspects of the business, including supply management, order fulfillment, customer service, and marketing initiatives.

Usama Bilal completed their Bachelor of Engineering (Hons) in Telecommunication from Visvesvaraya Technological University, where they studied from 2006 to 2010.

In addition to their degree, Usama has obtained various certifications to enhance their skills and knowledge in the field. These include being a Certified Network Security Specialist from ICSI (International CyberSecurity Institute) in the UK, which they achieved in May 2020. Usama also has the Splunk 7.x Fundamentals Part 1 certification from Splunk - NYC, obtained in November 2019. Further certifications include Certified Meraki Networking Associate from Cisco Meraki in April 2018 and Enabling and Managing Office 365 Services from Microsoft in February 2018.

Usama has also obtained the CompTIA Network+ certification from CompTIA in July 2019 and the Network Security Associate NSE1 and NSE2 certifications from Fortinet in October 2019. Usama has Microsoft Learning Honor Code Certificates for Azure Fundamentals and Microsoft Azure Virtual Networks, though the specific dates of obtaining these certificates are not available.

Overall, Usama Bilal has a comprehensive educational background and has continuously pursued certifications to stay up-to-date in their field of expertise.

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