William McCaughey is an experienced professional with a solid background in data analytics and consumer engagement, having held various roles across multiple organizations. At Liberty Global, McCaughey contributed extensively as a Data Analyst and Customer Experience Analytics Manager, focusing on the deployment of dashboard tools and customer-centric analysis to drive business value. Subsequently, McCaughey worked at Medallia as an Analyst in Professional Services, implementing software solutions for high-profile clients. Currently serving as a Consumer Engagement Manager at Versuni, McCaughey possesses a Master's Degree in Business Management from the University of Kent, complemented by expertise in quality management and employee experience surveys. Throughout the career journey, McCaughey has demonstrated a commitment to leveraging analytics to enhance customer and employee experiences.
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