Debbie Fletcher, PMP, currently serves as the Director of Professional Services at Vertafore, where responsibilities include the comprehensive management of software implementation projects, ensuring timely product launches that meet budgetary constraints and client satisfaction. With a history at Vertafore since July 2009, Debbie has held several roles, including Principal Project Manager and Manager of Customer Support, enhancing customer experience through effective team management. Prior experience at Active Voice from 2000 to 2008 involved roles as Technical Support Manager, Technical Support Supervisor, and Technical Support Engineer, focusing on team leadership and troubleshooting support, while liaising with third-party vendors and developers to resolve compatibility issues.
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