Steve Gruin

Steve Gruin is a seasoned professional with extensive experience in customer success and consulting across various technology companies. Currently serving as a Senior Consultant at Vertafore since 2024, Steve previously held the role of Senior Customer Success Manager at Surefyre until its acquisition by Vertafore in November 2024. Prior to that, Steve was the Customer Experience Manager at Joinder, where responsibilities included pre-sales engagement and customer retention. Earlier roles include Director of Implementation at SimpleLegal, where Steve scaled customer relationships, and Consulting Technical Manager/Solution Architect at Oracle, focusing on complex solutions for major accounts. Steve began their career as a Senior Implementation Manager at Skire, Inc. and holds a Bachelor of Arts in Administration of Justice from the University of Pittsburgh, along with Act 120 Certification from the Pennsylvania Municipal Police Academy.