Rajkumar Pal is a Service Delivery Manager and Technical Support Manager with extensive experience in ITSM governance and customer success. They have led cross-functional teams to improve service delivery operations at organizations such as Verteil Technologies and eRoam, focusing on incident management and operational efficiency. Previously, Rajkumar served as a Senior Technical Support Manager at Acquire, where they reduced turnaround times and optimized workflows. They hold a Bachelor of Engineering in Electronics and Communications from Gujarat Technological University.
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